Trust.
A big word when you’re dealing with a small business.
So, how do you trust a small business that provides a service?
Here are some of my tips: 
- Communicate. Whether it’s through email or phone conversations, you need to communicate. Discover through these communications if your styles/personalities mesh.
- Research. Do your homework and research the background of the business and the owner. Learn if the company and owner are qualified to provide the service(s) you’re requiring.
- Testimonials. See if the testimonials that the company provides are factual. If you’re on a web site or social network group, follow the link provided. Request phone numbers to contact past clients if testimonials are not provided or get the customer base from the company.
- Organizations and Affiliations. See if the company is associated with any organizations and affiliations. If they are, check them out.
- Credentials. Investigate the credentials thoroughly. Is the business certified properly to provide the services they are offering and at what level?
- Insurance and License. Make sure the business is licensed and insured. This is to make sure that your business is covered.
These are just some tips to help you trust a small business that is service based. You can trust them if they pass the test.
Does that mean you will be happy with the service they provide to you? No, but maybe you will be. There are never any guarantees.
If you follow my tips, you can be sure that you can trust the small business.
September 12th, 2008 at 3:10 am
Very Good Tips! And, small businesses are a vital part of the economy and business world!
September 16th, 2008 at 1:42 am
This list of “trust” factors is really great. Trust is something that must be factored into any business relationship and once earned is a valuable commodity for any small business owner.