I’m a believer in credibility. I am credible. My abilities, experience, work history, testimonials and awards make me so; but my membership at VACOC proves it. The VACOC can show a business that a virtual assistant has an administrative strength and knowledge within the field.

I was recently told, “So what. A business isn’t going to know that or care.”

Why wouldn’t a business care about credibility or competency?

The biggest selling and marketing point for me regarding the VACOC is the fact that members must meet and pass the criteria for membership. It demonstrates professionalism and ability.

Again, someone might throw out that phrase, “So what”?

Let’s say a business owner finds a virtual assistant and believes what they see at face value. Can they feel completely confident that they have partnered with someone competent? I don’t think so unless they have found this VA through word of mouth or a peer referral.

“The VACOC is the association for the virtual assistant who:

• Has at least 5 years upper level administrative experience (e.g., secretary, administrative assistant, executive assistant, etc.).
  
• Is highly skilled before entering the profession.
  
• Offers support that is primarily administrative in nature.
  
• Operates a committed, legitimate business (not freelancing on the side).
  
• Operates a solo practice (we do not represent telecommuters, secretarial services, virtual teams or virtual staffing agencies).
  
• Believes in ethics, honesty and integrity in business.
  
• Is serious about the profession, and committed to building a successful business.”*
  

So, as a business owner, wouldn’t you feel better about working with a virtual assistant that has established themselves, has the experience, and has passed certain criteria that proves the VA is competent? My answer is, “Yes”.

There are certain niche fields that virtual assistants market too. The underlying experience and abilities remain administrative. So, if you are searching for a credible virtual assistant, my experience has taught me that the place to find the best is at the Virtual Assistance Chamber of Commerce.

This blog post has been graciously submitted to BizzyWomen by Colleen M. Johnson.  She is the owner of CMJ Office, a virtual administrative and genealogical research business.   CMJ Office provides top quality virtual administrative assistance for business owners and individuals.

She offers many services including proofreading, blogging, MS Office applications, admin support, database maintenance, mail services, internet research, and genealogy research.  She holds several memberships including VACOC, IVAA, VANetworking, NEHGS, and DCWW.  If you need assistance, please contact her or view her website information at http://www.cmjoffice.com.

Trust.

A big word when you’re dealing with a small business.

So, how do you trust a small business that provides a service?

Here are some of my tips:

1. Communicate. Whether it’s through email or phone conversations, you need to communicate. Discover through these communications if your styles/personalities mesh.
2. Research. Do your homework and research the background of the business and the owner. Learn if the company and owner are qualified to provide the service(s) you’re requiring.
3. Testimonials. See if the testimonials that the company provides are factual. If you’re on a web site or social network group, follow the link provided. Request phone numbers to contact past clients if testimonials are not provided or get the customer base from the company.
4. Organizations and Affiliations. See if the company is associated with any organizations and affiliations. If they are, check them out.
5. Credentials. Investigate the credentials thoroughly. Is the business certified properly to provide the services they are offering and at what level?
6. Insurance and License. Make sure the business is licensed and insured. This is to make sure that your business is covered.

These are just some tips to help you trust a small business that is service based. You can trust them if they pass the test.

Does that mean you will be happy with the service they provide to you? No, but maybe you will be. There are never any guarantees.

If you follow my tips, you can be sure that you can trust the small business.

This blog post has been graciously submitted to BizzyWomen by Colleen M. Johnson.  She is the owner of CMJ Office, a virtual administrative and genealogical research business.   CMJ Office provides top quality virtual administrative assistance for business owners and individuals.

She offers many services including proofreading, blogging, MS Office applications, admin support, database maintenance, mail services, internet research, and genealogy research.  She holds several memberships including VACOC, IVAA, VANetworking, NEHGS, and DCWW.  If you need assistance, please contact her or view her website information at http://www.cmjoffice.com.