Aristotle said, “We are what we repeatedly do.  Excellence,then, is not an act, but a habit.

So, let me ask, what habits have you created around your referrals business?

The first habit that every business person should have is the habit of tracking your activities.  Creating a referral system requires that you track several things.

Track your networking activities.

• Who are you networking with?
• What activities are you participating in?

Track your giving.

• Who have you given business to?
• What connections have you been able to make?
• What was the value of the business you have given?

Track your receiving.

• Who has referred business to you?
• Who has connected you?
• What was the value of the business you received?

Track your thanking activities.

• Who have you thanked
• How have you thanked them?

When you have a system for tracking your activities and you use it consistently you begin to develop a habit.  It is these habits that creates excellence!

Hazel M Walker, owns three award winning franchise’s. She is a 10 year owner of two BNI Franchises where she teaches members how to leverage their time and network to build each others businesses. She is also a Referral Institute franchise owner and teaches Business Owners how to harness the Science of Referrals to develop Referrals for Life. Hazel is a published author in New York Times best sellers Masters of Networking and Masters of Sales. As a member of the National Speakers Association she travels the world speaking to businesses and women’s organizations on the topics of networking to create a life you love.

Have you taken a look at the goals you set for your business?  More precisely have you reviewed your referral goals?

Most people don’t set goals, at least not in writing. I would encourage you to take this time to write down what you expect to achieve for the second half of the year. 

For those of you who did take the time to set your goals at the beginning of the year, now is a time to take a hard look at those goals and ask yourself, based on your current activities;

1.  Are you on track to achieve those goals?
2.  Were they realistic referral goals?
3.  Have you identified and developed your Referral Partners?
4.  Have you shared your goals with your Referral Partners?
5.  Do you need more help?
6.  Who can help you & when will you ask them?

For most of us, staying on task and focused on our goals requires a little extra help.  If you are behind ask for help, find an accountability partner, get a referral coach, and get your Referral Partners trained so you can help each other.

Hazel M Walker, owns three award winning franchise’s. She is a 10 year owner of two BNI Franchises where she teaches members how to leverage their time and network to build each others businesses. She is also a Referral Institute franchise owner and teaches Business Owners how to harness the Science of Referrals to develop Referrals for Life. Hazel is a published author in New York Times best sellers Masters of Networking and Masters of Sales. As a member of the National Speakers Association she travels the world speaking to businesses and women’s organizations on the topics of networking to create a life you love.

My friend Paula Frazier is my guest blogger.  Paula is an excellent trainer for the Referral Institute.

“Why do you do what you do?” Great question! People buy for emotional reasons, it isn’t about products and services or features versus functions. It’s about YOU and what keeps you excited about the business you’re building. It’s your story, your most unique selling position. Like snowflakes each person’s story is different and beautiful in its own way. Each one is unique.

• What is your company mission? Your personal mission? How are they in alignment?
• What segment of your business gives you the most pleasure and the most profit?
• Are you seen as the vendor of choice? Why do people seek you out?
• How did you get started in your industry?
• What excites you about what you do?

Of all the people who do what you do, why you? Your story is one of the very few things that can truly separate you from your competition. What’s your story? How do you tell it? It’s what sets you apart from everyone else who does what you do.

Hazel M Walker, owns three award winning franchise’s. She is a 10 year owner of two BNI Franchises where she teaches members how to leverage their time and network to build each others businesses. She is also a Referral Institute franchise owner and teaches Business Owners how to harness the Science of Referrals to develop Referrals for Life. Hazel is a published author in New York Times best sellers Masters of Networking and Masters of Sales. As a member of the National Speakers Association she travels the world speaking to businesses and women’s organizations on the topics of networking to create a life you love.

There is no place where it is more important to show gratitude than in your referral marketing activities. Letting people know that you appreciate what they have done for you makes it easier for that person to refer you again.

I find that women are so much better at thanking others for helping them than men are. Why is that? A hand written note or a small token of appreciation, hands down women are most effective at showing appreciation.

So, the rest of this article is for the men. Say thank you to the people who refer you, thank those who connect you to the people you want to be connected to. Systems like Sendoutcards make it easy for you say thanks. You can create a card, add a little gift if you want and send it out, all online. It takes all of 10 minutes, but the return is 10 fold. If you don’t want to use Sendoutcards come up with a system of your own, make it a habit.

People want to be thanked, people want to be appreciated, when you take the time to let people know how much you appreciate them, you will win over and over again.

Hazel M Walker, owns three award winning franchise’s. She is a 10 year owner of two BNI Franchises where she teaches members how to leverage their time and network to build each others businesses. She is also a Referral Institute franchise owner and teaches Business Owners how to harness the Science of Referrals to develop Referrals for Life. Hazel is a published author in New York Times best sellers Masters of Networking and Masters of Sales. As a member of the National Speakers Association she travels the world speaking to businesses and women’s organizations on the topics of networking to create a life you love.